Custom AI Assistant Services
Turn your business intelligence into instant answers, actionable insights, and new opportunities for growth.
Key Challenges a Custom AI Agent Solves
Challenges
How our custom AI Agent helps
1. Teams spend valuable time searching through documents, systems, and asking colleagues for information.
Instant, conversational retrieval from the business database.
2. Information is inconsistent or outdated across different departments or channels.
Centralized, verified knowledge that’s always up-to-date.
3. Generic AI tools give incomplete, irrelevant, or risky answers.
Domain-trained AI that uses your organization’s trusted, secure data, rules, and workflows, while ensuring your information stays safe and private.
4. Missed opportunities to act on historical data, trends, or patterns.
AI that leverages past interactions, analytics, and context to surface insights and recommendations.
5. Difficult onboarding for new employees due to scattered knowledge.
24/7 intelligent assistant that guides and informs with consistent, accurate answers.
Key Challenges a Custom AI Agent Solves
Challenges
1. Teams spend valuable time searching through documents, systems, and asking colleagues for information.
2. Information is inconsistent or outdated across different departments or channels.
3. Generic AI tools give incomplete, irrelevant, or risky answers.
4. Missed opportunities to act on historical data, trends, or patterns.
5. Difficult onboarding for new employees due to scattered knowledge.
How our custom AI Agent helps
Instant, conversational retrieval from the business database.
Centralized, verified knowledge that’s always up-to-date.
Domain-trained AI that uses your organization’s trusted, secure data, rules, and workflows, while ensuring your information stays safe and private.
AI that leverages past interactions, analytics, and context to surface insights and recommendations.
24/7 intelligent assistant that guides and informs with consistent, accurate answers.
What an AI Assistant Is
Data Sources
ERP, CRM, e-commerce, product databases, manuals, PDFs, policies, support tickets, internal wikis.
Knowledge Base
Structured and unstructured data prepared, cleaned, tagged, and indexed.
RAG Pipeline
(Retrieval-Augmented Generation)
Retrieves relevant pieces and combines them with advanced AI reasoning.
Chat / Interface Layer
Web widget, internal chat tool, API integration, CRM plugin or mobile app.
Business Value & Growth
Faster decisions, improved efficiency, higher sales opportunities, and stronger customer satisfaction.
Output
Accurate, context-aware answers, insights, and recommendations for employees, customers, or partners.
RAG Pipeline
(Retrieval-Augmented Generation)
Retrieves relevant pieces and combines them with advanced AI reasoning.
What an AI Assistant Is
Data Sources
ERP, CRM, e-commerce, product databases, manuals, PDFs, policies, support tickets, internal wikis.
Knowledge Base
Structured and unstructured data prepared, cleaned, tagged, and indexed.
RAG Pipeline
(Retrieval-Augmented Generation)
Retrieves relevant pieces and combines them with advanced AI reasoning.
Chat / Interface Layer
Web widget, internal chat tool, API integration, CRM plugin or mobile app.
Business Value & Growth
Faster decisions, improved efficiency, higher sales opportunities, and stronger customer satisfaction.
Output
Accurate, context-aware answers, insights, and recommendations for employees, customers, or partners.
RAG Pipeline
(Retrieval-Augmented Generation)
Retrieves relevant pieces and combines them with advanced AI reasoning.
Business Benefits
Unlike generic AI tools, your assistant is built around your data and goals, so every answer adds value:
Why Choose Custom vs. Off-the-Shelf
A tailored AI assistant delivers advantages that generic tools can’t match, because it’s designed entirely around your business - your data, your processes, and your goals. It’s built on your trusted information, aligned with your workflows, and seamlessly integrated into the systems you already use.
The result is an assistant that provides relevant, secure, and actionable answers, offering your business a competitive edge in speed, accuracy, and customer experience.
01
Tailored to your domain
Understands your exact terminology, workflows, and priorities.
02
Security and privacy by design
Your data stays in your environment with access fully controlled.
03
Controlled & Verified Answers
Responds only from trusted, approved information.
04
Full integration
Connects seamlessly with your systems (ERP, CRM, PIM, e-commerce, internal tools).
05
Scalable and adaptable
Grows with your data, users, and evolving business needs.
06
Feature ownership
You can add or remove capabilities without waiting for a vendor’s roadmap.
07
Brand-aligned tone and messaging
Communicates in your style with a consistent brand voice.
08
Security & compliance
Keep everything in your own cloud or on-pre environment, aligned with EU/US data regulations.
09
Workflow automation
AI not just answering questions, but can be further developed to trigger internal actions (creating orders, escalating tickets, updating CRM).
10
Scalability without per-seat/ per-message limits
Cheaper long-term if usage is high.
Our Process
Our fixed-scope and predictable costs approach is designed to deliver a secure, business-ready solution in weeks. You get a fully operational, domain-trained assistant tailored to your organization’s needs with clear timelines and results.
Typical delivery: 4-5 weeks from project start.
Typical delivery:
4-5 weeks from project start
Optional Add-Ons
We have extensive knowledge and experience within the following technology stacks:
Why Choose Bitstone to Develop a Tailored AI Agent
Flexible collaboration and transparent communication.
Strong technical know-how in AI and integrations.
Proactive approach with actionable recommendations.
End-to-end support from design to optimization.
For organizations with unique processes and specialized product knowledge
Meets strict compliance, security, and data residency requirements.
Complete integrations with ERP, CRM, and engineering platforms.
Tailored solutions for diverse operational environments.
Custom AI-As Fast and Predictable as SaaS, With None of the Limits
When people think about custom AI versus SaaS, a few assumptions about cost, timelines, and complexity tend to come up. Our delivery model is built to capture the advantages of both, while removing the limitations.
Myth
Reality
Custom AI is too expensive compared to SaaS.
Delivered as a productized service with clear scope and predictable pricing - no runaway costs. Long-term ROI is higher with no per-seat or usage fees, and full ownership of the system
It will take too long to implement.
A proven, repeatable delivery process ensures go-live in 4–5 weeks. Critical features can roll out first, with enhancements layered in matching SaaS speed but with tailored precision.
Custom means more maintenance headaches.
Managed as an ongoing service, with proactive updates and monitoring included. You decide when and how to update, with no disruptive, forced vendor changes.
It will overburden our IT team.
Delivered with intuitive admin tools and dashboards so non-technical staff can manage it. Can be fully managed externally, freeing internal teams to focus on core work.
Custom AI-As Fast and Predictable as SaaS, With None of the Limits
When people think about custom AI versus SaaS, a few assumptions about cost, timelines, and complexity tend to come up. Our delivery model is built to capture the advantages of both, while removing the limitations.
Myth:
Custom AI is too expensive compared to SaaS.
Reality:
Delivered as a productized service with clear scope and predictable pricing - no runaway costs. Long-term ROI is higher with no per-seat or usage fees, and full ownership of the system
Myth:
It will take too long to implement.
Reality:
A proven, repeatable delivery process ensures go-live in 4–5 weeks. Critical features can roll out first, with enhancements layered in matching SaaS speed but with tailored precision.
Myth:
Custom means more maintenance headaches.
Reality:
Managed as an ongoing service, with proactive updates and monitoring included. You decide when and how to update, with no disruptive, forced vendor changes.
Myth:
It will overburden our IT team.
Reality:
Delivered with intuitive admin tools and dashboards so non-technical staff can manage it. Can be fully managed externally, freeing internal teams to focus on core work.